TERMS OF SERVICE
BG Communications an IT consulting firm, a web developer and hosting provider is meeting
the needs of customers across the country and in the Diaspora.
In signing up for our services, all customers agree to comply with
BG Communications Terms of Service as outlined in this document.
The aim of this policy is to ensure that our customers are using our
services with due regard to the rights of other internet users and
in conformity with our requirements. All references to BG
Communications Company in this document shall be interpreted to include: the Principals,
Staff and Back-end Service Providers of BG Communications. It is
highly recommended that you print out a copy of this agreement for
BG Communications services should be used for lawful purposes only.
Transmission, storage, or distribution of any information, data,
or material in violation of any applicable law or regulation is
This includes, but is not limited to: copyrighted material; trademarks;
trade secrets or other intellectual property rights used without
proper authorization, impersonation, deliberate mis-representation,
financial scam operations , material that is obscene, defamatory,
constitutes an illegal threat, or violates export control laws.
Examples of unacceptable content or links include: pirated software,
hacker programs or archives.
In particular, BG Communications has a ZER0-TOLERANCE POLICY FOR
FINANCIAL SCAMMERS; and any account discovered to be used as an
avenue for such activities WILL BE TERMINATED WITHOUT PRIOR NOTICE
AND WITHOUT THE OPTION OF ANY REFUND.
Adult-oriented sites are not allowed. This includes sites that are
associated with bestiality or child pornography, sites which promote
hate against any group, sites of such nature will be removed immediately
and you will not be refunded. This is also applicable for sites
that promote any illegal activity or content that may be damaging
to our servers or any other server on the Internet, or provide links
to such sites.
Violations of system or network security are prohibited and may
result in criminal and civil liability. Examples include but are
not limited to the following: unauthorized access, use, probing,
or scanning of systems security or authentication measures, data,
or traffic; interference with service to any user, host, or network
including, without limitation, mail bombing, flooding, deliberate
attempts to overload a system, broadcast attacks; forging of any
TCP-IP packet header or any part of the header information in an
email or a newsgroup posting.
Any web site that uses a high amount of server resources (such as,
but not limited to, CPU time, memory usage, and network resources
over their allotted limits) will be given the option to either pay
additional fees (which will depend on the resources required), reduce
the resources used to an acceptable level, or upgrade its service
to a Dedicated Server plan.
Any audio/video files stored on a BG Communications account shall
be limited in size to 20% of the total disk space allotted for that
particular domain's plan/web hosting account. NB: if any video/audio
files or software installed on the website stopped functioning accurately,
this may be as a result of virus attack on the computer system and
to re install it will attract a token fee.
Any attempts to undermine or cause harm to a service or customer
of BG Communications are strictly prohibited.
All payments for our services shall be made in full upfront at the
commencement of this agreement. Also, subsequent
payment for renewal of services rendered shall also be
paid for upfront at least one month before the expiration of the
earlier payment. See payment
Web hosting accounts paid for will be set up and activated within
48 hours of confirmation of payment. Domain and hosting resolving
on the internet will be due to traffic on the net.
Where customer requires domain name registration/renewal/transfer,
BG Communications accepts to register domain names on the conditions
1. The customer understands that BG
Communications is not a Registrar
and only help in securing the domain.
2. This service can only be carried out where the customer has
order for web hosting.
3. BG Communications Company shall administer that domain name on behalf
of the customer.
4. Should the customer need to take over administration at a later
date, BG Communications Company shall help facilitate the transfer of the
domain name/s according to the customer's instructions. This attracts
a takeover payment of one hundred thousand naira only (#100,000) This is
also referred to (an outright takeover payment.)
5. The domain name is renewable every year.
The hosting period is the period the website would exist
on the internet e.g yearly. This is renewable every year at a very
Between BG Communications and Client
The standard medium of communication on all matters shall be electronic
mail [email] and BG communications Telephone numbers stated on our
website contact page. The client shall be required to supply a valid
and active email account when signing up for any of our services.
Actions Taken By BG Communications
The failure by a customer to meet or follow any of the above Terms
of Service is one of the grounds for account deactivation/termination.
BG Communications Company will be the sole arbiter as to what constitutes
a violation of the Terms of Service. BG Communications Company reserves
the right to remove any account without prior notice.
When BG Communications Company becomes aware of an alleged violation of
its Terms of Service, it will initiate an investigation. During
the investigation, the company may restrict a customer's access
in order to prevent further potentially unauthorized activity. Depending
on the severity of the violation, BG Communications Company may, at its
sole discretion, restrict, suspend, or terminate a customer's web
hosting account and/or pursue other civil remedies. If such violation
is a criminal offence, BG Communications Company will notify the appropriate
law enforcement authorities of such violation.
BG Communications does not issue refunds for outages incurred through
The customers of BG Communications Company hereby agree that BG Communications
shall not be liable or call upon to indemnify her or any 3rd party
as a result of damage or harm caused by BG Communications services
should there be any.
The company service is provided on as on available basis. BG
Communications Company expressly disclaims any representation or warranty that its service
will be error-free, secure or uninterrupted. In cases of outage
the client's sole remedy will be a pro-rated credit based on the
period difference of downtime and BG Communications Company will not be
liable for any cost or damage arising either directly or indirectly
from any transaction or use of the service.
BG Communications has a 5-days money-back policy for its web hosting
service. If the client is dissatisfied with our service and requests
a refund within the 5-days period, BG Communications shall refund
in full the hosting fees.
BG Communications does not issue refunds for domain names registered
on the ground of wrong spelling or any other reasons whatsoever.
BG Communications Company reserves the right to add, deletes, or modifies
any provision of its Terms of Service at any time with written notice
to the customer's email address supplied during service signup.
Such notices shall be dispatched at least one week before the changes
in question take effect.