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TERMS OF SERVICE

BG Communications an IT consulting firm, a web developer and hosting provider is meeting the needs of customers across the country and in the Diaspora.

In signing up for our services, all customers agree to comply with BG Communications Terms of Service as outlined in this document. The aim of this policy is to ensure that  our customers are using our services with due regard to the rights of other internet users and in conformity with our requirements. All references to BG Communications Company in this document shall be interpreted to include: the Principals, Staff and Back-end Service Providers of BG Communications. It is highly recommended that you print out a copy of this agreement for your reference

Illegal Use
BG Communications services should be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation is prohibited.

This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization, impersonation, deliberate mis-representation, financial scam operations [419], material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of unacceptable content or links include: pirated software, hacker programs or archives.

In particular, BG Communications has a ZER0-TOLERANCE POLICY FOR FINANCIAL SCAMMERS; and any account discovered to be used as an avenue for such activities WILL BE TERMINATED WITHOUT PRIOR NOTICE AND WITHOUT THE OPTION OF ANY REFUND.

Adult Content
Adult-oriented sites are not allowed. This includes sites that are associated with bestiality or child pornography, sites which promote hate against any group, sites of such nature will be removed immediately and you will not be refunded. This is also applicable for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.

Security
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resources
Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources over their allotted limits) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan.

Audio/Video Files
Any audio/video files stored on a BG Communications account shall be limited in size to 20% of the total disk space allotted for that particular domain's plan/web hosting account. NB: if any video/audio files or software installed on the website stopped functioning accurately, this may be as a result of virus attack on the computer system and to re install it will attract a token fee.

Server Abuse
Any attempts to undermine or cause harm to a service or customer of BG Communications are strictly prohibited.

Payment Process
All payments for our services shall be made in full upfront at the commencement of this agreement. Also, subsequent  payment  for renewal of services rendered shall also  be paid for upfront at least one month before the expiration of the earlier payment. See payment info 

Service Activation
Web hosting accounts paid for will be set up and activated within 48 hours of confirmation of payment. Domain and hosting resolving on the internet will be due to traffic on the net.

Domain Names
Where customer requires domain name registration/renewal/transfer, BG Communications accepts to register domain names on the conditions that:

1. The customer understands that BG Communications is not a Registrar
and only help in securing the domain.

2. This service can only be carried out where the customer has placed an
order for web hosting.

3. BG Communications Company shall administer that domain name on behalf of the customer.

4. Should the customer need to take over administration at a later date, BG Communications Company shall help facilitate the transfer of the domain name/s according to the customer's instructions. This attracts a takeover payment of one hundred thousand naira only (#100,000) This is also referred to (an outright takeover payment.)

5. The domain name is renewable every year.

Web Hosting
The hosting period is the period the website would exist on the internet e.g yearly. This is renewable every year at a very cheap price.

Communication Between BG Communications and Client
The standard medium of communication on all matters shall be electronic mail [email] and BG communications Telephone numbers stated on our website contact page. The client shall be required to supply a valid and active email account when signing up for any of our services.

Actions Taken By BG Communications Limited Networks
The failure by a customer to meet or follow any of the above Terms of Service is one of the grounds for account deactivation/termination. BG Communications Company will be the sole arbiter as to what constitutes a violation of the Terms of Service. BG Communications Company reserves the right to remove any account without prior notice.

When BG Communications Company becomes aware of an alleged violation of its Terms of Service, it will initiate an investigation. During the investigation, the company may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, BG Communications Company may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offence, BG Communications Company will notify the appropriate law enforcement authorities of such violation.

BG Communications does not issue refunds for outages incurred through service disablement resulting from Terms of Use violations.

The customers of BG Communications Company hereby agree that BG Communications shall not be liable or call upon to indemnify her or any 3rd party as a result of damage or harm caused by BG Communications services should there be any.

The company service is provided on as on available basis. BG Communications Company expressly disclaims any representation or warranty that its service will be error-free, secure or uninterrupted. In cases of outage the client's sole remedy will be a pro-rated credit based on the period difference of downtime and BG Communications Company will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

Refunds
BG Communications has a 5-days money-back policy for its web hosting service. If the client is dissatisfied with our service and requests a refund within the 5-days period, BG Communications shall refund in full the hosting fees.

BG Communications does not issue refunds for domain names registered on the ground of wrong spelling or any other reasons whatsoever.

Modification
BG Communications Company reserves the right to add, deletes, or modifies any provision of its Terms of Service at any time with written notice to the customer's email address supplied during service signup. Such notices shall be dispatched at least one week before the changes in question take effect.

SPECIAL HIGHLIGHTS !!

VIDEO FILM PRODUCTIONS


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